✅ Yes! All our products are 100% original and officially licensed by Pop Mart and other designer toy brands. We do not sell replicas or unofficial products. Shop with confidence — your collectibles are guaranteed authentic.

❌ No. The magic of a blind box is the surprise! Each box is sealed and randomly packed by the manufacturer. However, that's part of the fun — the thrill of discovering which character you’ll get (maybe even the rare one)!

🌎 Yes! We offer secure, tracked international shipping. Whether you’re in the US, Europe, Asia, or anywhere else, Pop Box delivers straight to your door.

📦 No worries! If your item arrives damaged, defective, or with a serious issue, please contact our support within 7 days of receiving it. We’ll review the case and offer a replacement or refund, depending on the situation. Your satisfaction is our priority.